First flight of artificial intelligence robot flight attendant

On the afternoon of January 13, the 16-year-old Meng Xiaozi of “Microsoft Xiao Bing” first boarded the plane from Eastern Airlines to Beijing and spoke to others at high altitude through a social platform. He also “replaced” flight attendants to answer passenger questions. Unlike ordinary passengers, Xiao Bing is an artificial intelligence robot. Her “taking the opportunity” has changed the history of previously unable to use the social networking platform on the plane.

Microsoft Xiao Bing is an artificial intelligence robot developed by Microsoft (Asia) Internet Engineering Institute. It can talk with people on social platforms such as Weibo, Michao, Jingdong and TouchPal. At present, there are more than 10 million users and 2.52 million Sina microblog users.

Before the flight took off, Microsoft and China Eastern Airlines jointly announced that the two sides will achieve strategic cooperation in the field of artificial intelligence and mobile Internet, with the "Microsoft Ice" as a starting point, to jointly explore the air travel experience in the mobile Internet era, and socialize Business and user interaction. Microsoft Xiao Bing will launch a trial on designated Eastern Airlines WiFi.

MU5117 is called the first "artificial intelligence flight". Before passengers board the plane, they interact with their "adopted" Xiao Bing through social platforms such as Sina Weibo to obtain real-time flight information. During the flight, passengers can also land on the wireless network through the SurfacePro3's tablet PC and use Xiao Bing to pass on the team's "passwords" to other passengers to carry out private interactions in the cabin. In addition, Xiao Bing also has the ability to call flight attendants, open space exchanges, pick-up reminders, custom catering.

According to Jian Renxian, deputy dean of Microsoft (Asia) Internet Engineering Institute, “Microsoft Xiaobing is an artificial intelligence robot rooted in the Internet and growing up in social networks. Artificial intelligence and big data technologies represented by Xiao Bing are increasingly integrating into human daily life. , more traditional industries have provided opportunities for the transition to the Internet. Through this strategic cooperation with CEA, Microsoft will fully support CEA’s transformation and innovation, and also provide a new foundation for upstream and downstream industries such as ground transportation, hotels, and Internet travel services. Imagination space."

It is reported that, for safety reasons, domestic flights were prohibited from using any device with wireless communication. It was described as "no social communication on the plane." In addition, the mobile phone as an important personal mobile terminal, social networking, business office, daily booking, calling, shopping payment, etc. must be completed through the mobile phone. Shutdown on the aircraft causes these functions to be "black hole time."

With the development of wireless communication technology, many well-known international airlines have long provided WiFi access services. Domestic airlines are also making various attempts. In 2014, China Telecom and China Eastern Airlines used Ku satellite communication technology to achieve commercial trial flight of the air WiFi service on the Beijing-Beijing route B-5903 passenger plane.

According to reports, after the successful launch of the artificial intelligence robot “Microsoft Xiaobing”, it will gradually become more popular on more routes.

According to information provided by Microsoft Corporation, Microsoft Xiao Bing's various dialogues and replies with other people on social platforms are self-learning. The entire public webpage data collected from nearly 700 million Internet users in China has been refined into 20 million real and interesting corpora by virtue of Microsoft's accumulated technology in big data, natural semantic analysis, machine learning and deep neural networks. At a net increase of 0.7% per day. By understanding the context and semantics of dialogues, natural interactions that go beyond simple human-computer quizzes are achieved.

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